Your Fitbit Alta HR is a great way to track your fitness goals, but what happens when it not syncing?
There are a few common reasons why your Alta HR might not be syncing, and there are also a few simple steps you can take to fix the problem easily.
In this blog post, we’ll properly discuss the most common reasons why your Alta HR might not be syncing and provide you with step-by-step troubleshooting tips. So read this Blog Post carefully.
reasons why your Fitbit Alta HR might not be syncing
1. Bluetooth is turned off or not working properly:- This is the most common reason why Fitbit devices not syncing.
Make sure that Bluetooth is turned on on both your phone and your Alta HR. You may also need to try restarting your phone and Alta HR.
2. Update the Fitbit app to the latest version:- You can do this by going to the Apple App store and Google Play Store and searching for Fitbit on the latest versions.
3. Update your Fitbit Alta HR to the latest version:- You can do this by connecting your Alta HR to your computer and using the Fitbit Connect app respectively.
4. Restart your Fitbit Alta HR and phone:- This can help to fix minor software glitches and bugs.
5. Disconnect other Bluetooth devices from your phone:- If you have too many Bluetooth devices connected to your phone, it can interfere with the connection between your Alta HR and your phone correctly.
6. Charge your Fitbit Alta HR:- If your Alta HR is running low on battery, it may not be able to sync properly.
7. Your Fitbit Alta HR is running low on battery.
8. There is a problem with the Fitbit servers.
9. There is a problem with the Fitbit app or Fitbit servers:- Sometimes, there may be a problem with the Fitbit app or Fitbit servers rarely.
This can prevent your Alta HR from syncing. If you’ve tried all of the above and your Alta HR is still not syncing, try again later.
If you’ve tried all of the above solutions and your Fitbit Alta HR is still not syncing, you may need to contact Fitbit support for further assistance.
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Solutions for Fitbit Alta HR not Syncing
1. Bring your Fitbit Alta HR closer to your phone:- Bluetooth has a limited range, so make sure that your Alta HR is within a few feet of your phone and closer to your phone when you’re trying to sync.
2. Log in to your Fitbit account on the Fitbit website:- If you’re having trouble syncing your Alta HR, try logging into your Fitbit account on the Fitbit website to see if there are any problems with your account.
3. Charge your Fitbit Alta HR:- If your Alta HR is running low on battery, it may not be able to sync properly.
4. Uninstall and reinstall the Fitbit app:- If you’re having trouble syncing your Alta HR with the Fitbit app, try uninstalling and reinstalling the app from app store and play store.
5. Check Device compatibility:- Make sure your computer or smartphone is compatible with the Fitbit Alta HR by checking the device compatibility.
To confirm the criteria for compatibility, check the Fitbit website or user manual.
6. Contact Fitbit support:- If you’ve tried all of the above solutions and your Alta HR is still not syncing, it may be defective. In this case, you’ll need to contact Fitbit support for a replacement.[Fitbit Alta HR Not Syncing]
READ ALSO:- How to Turn off Fitbit Inspire 2
Troubleshooting tips
a. Disabling Battery Optimization Settings –
- First of all On your smartphone, go to Settings > Battery or Power Saving settings.
- Look for any settings that pertain to Fitbit app power management or battery optimization.
- And then disable the settings to prevent the system from limiting processor background.
b. Remove your Fitbit Alta HR from your Fitbit account and then re-add it.
c. Reset your Fitbit Alta HR:- To do this, plug the tracker into the charger and then press and hold the button on the side of the tracker for 15 seconds.
d. Make sure that your phone or tablet’s operating system is up to date. You can check for updates in your phone or tablet’s settings manually.
e. Try syncing your Fitbit Alta HR in a different location. If you are in an area with a lot of wireless interference, this could be preventing your tracker from syncing respectively.
f. If you have tried all of the above steps and your Fitbit Alta HR is still not syncing, then you may need to contact Fitbit support for further assistance.
You can also read this article What Is DND Mode In Fitbit Devices?
Why is my Fitbit Alta HR not syncing with my computer?
The Fitbit Alta HR does not sync with computers. It can only sync with phones and tablets.
How do I perform a factory reset on my Fitbit Alta HR?
To perform a factory reset on your Fitbit Alta HR, follow these steps:
1.Plug your Fitbit Alta HR into the charger.
2. Press and hold the button on the charging cable for 10 seconds.
3. After that release the button.
4. Your Fitbit Alta HR will vibrate and the display will turn off.
5. Wait for your Fitbit Alta HR to restart.
Will performing a factory reset erase my data?
Performing a factory reset will erase all of the data on your Fitbit Alta HR, including your activity history, sleep data, and settings. However, you will be able to restore your data from a backup after you have set up your Fitbit Alta HR again.
Can I sync my Fitbit Alta HR without using a phone or tablet?
No, you cannot sync your Fitbit Alta HR without using a phone or tablet.
What is the latest firmware version for the Fitbit Alta HR?
The latest firmware version for the Fitbit Alta HR is 38.500.1.
Conclusion
If you are Syncing your Fitbit Alta HR , there are few things You can try and the most common reasons for syncing problems are software updates, device connectivity and blutooh issue.
If you’ve tried all of the troubleshooting steps above and your Alta HR is still not syncing, contact Fitbit customer support for further assistance, and thanks for reading our blog.